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ISO 9001:2015,质量管理体系-要求简介
0.1概述
对一个组织来说,采用质量管理体系是一项战略决策,有助于提高其整体绩效,并为可持续发展举措提供坚实的基础。
根据本国际标准实施质量管理体系对组织的潜在好处是:
a) 能够始终如一地提供满足客户和适用法律法规要求的产品和服务;
b) 促进提高客户满意度的机会;
c) 应对与其背景和目标相关的风险和机遇;
d) 证明符合规定的质量管理体系要求的能力。
本国际标准可供内部和外部各方使用。
本国际标准无意暗示需要:
-不同质量管理体系结构的一致性;
-使文件符合本国际标准的条款结构;
-在组织内使用本国际标准的特定术语。
ISO 9001:2015, Quality management systems — equirements Introduction
0.1 General
The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.
The potential benefits to an organization of implementing a quality management system based on this International Standard are:
a) the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;
b) facilitating opportunities to enhance customer satisfaction;
c) addressing risks and opportunities associated with its context and objectives;
d) the ability to demonstrate conformity to specified quality management system requirements.
This International Standard can be used by internal and external parties.
It is not the intent of this International Standard to imply the need for:
— uniformity in the structure of different quality management systems;
— alignment of documentation to the clause structure of this International Standard;
— the use of the specific terminology of this International Standard within the organization.
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